Return & Refund Policy

Effective Date: June 27, 2026

At Scarred & Strong™, every item is made with purpose and produced specifically for you once your order is placed. Because our products are made to order, we do not accept returns, exchanges, or offer refunds for reasons such as ordering the wrong size, color preference, change of mind, or buyer's remorse.

Refunds & Replacements

We will gladly replace or refund your order if the error was on our end. This includes:

• You received the wrong item.
• You received the wrong size that differs from what you ordered.
• Your item arrived damaged or defective.
• There was a printing or manufacturing defect.

Reporting an Issue

If your order qualifies, please contact us within 7 days of delivery.

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the item, including the defect or error
• Photos of the packaging, if applicable

Once your claim has been reviewed and approved, we will provide a replacement or issue a refund at no additional cost to you.

Non-Refundable Items

We do not offer refunds or exchanges for:

• Ordering the incorrect size
• Ordering the wrong color
• Changing your mind after placing an order
• Normal variations in color due to different monitor or phone screen settings
• Minor placement variations that occur during the printing process
• Incorrect shipping information provided by the customer
• Packages delayed by the shipping carrier after they have been shipped

Order Cancellations

Because orders move into production quickly, cancellation requests are only accepted within 2 hours of placing your order. After production begins, your order cannot be canceled or changed.

Our Commitment

At Scarred & Strong™, we take pride in delivering quality products and exceptional customer service. If we make a mistake, we'll make it right.

If you have any questions about your order, please contact us at:

Email: scarredandstrong1@gmail.com

Thank you for supporting Scarred & Strong™.

Wear Your Strength.